How we handle your information.

Who we are

Delta1 Machining is a CNC machining business based in South Wales, UK. We are the controller of the personal information described here. You can contact us about privacy through the contact form.

What we collect

When you ask for a quote we collect what you give us: your name, company, email address, phone number, the details of your part and any drawings or files you upload. We do not collect anything else through this website, and we do not buy contact lists.

Why we use it

We use your information to answer your enquiry, prepare a quote and, if you go ahead, make and deliver your parts. Our lawful basis is taking steps at your request before entering into a contract, and performing that contract. We also keep business records because the law requires it and because it is in our legitimate interests to do so.

Your drawings

Your drawings and designs remain yours. We use them only to quote and make your parts, and we never share them without your permission, except with finishing partners where your order needs it.

Who else sees it

Our website and business systems are hosted by Odoo, which processes data on our behalf. Where your order needs outside work such as anodising, plating or heat treatment, the finishing partner sees only what they need to do that work. We never sell your information.

How long we keep it

Enquiries that do not lead to an order are deleted within two years. Records of orders are kept for six years, as UK tax law requires.

Cookies

This website only uses cookies and browser storage that it needs to work, such as keeping the site secure and remembering whether you prefer light or dark mode. We do not use advertising or tracking cookies.

Your rights

You can ask to see the information we hold about you, have it corrected or deleted, or object to how we use it. Just get in touch. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.